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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Samson Horne

Samson Horne

August 8, 2025

5  out of  5
rating by Samson Horne
"Janine is a very personable and knowledgeable insurance agent. She has a knack for knowing her customers and can pick up on conversations where you last left off, even if you haven’t contacted her for months! She and her team are very thorough. And if they are unsure about something, they take the time to research and get back to you. I don’t think you can ask for much more than that. That’s why I’ve been a customer of hers for nearly 15 years!"
We responded:
"Samson, Thank you so much for your wonderful review! I’m truly honored to have had the opportunity to work with you. I believe in building strong relationships with my customers, so I’m glad to hear that you feel I stay connected and attentive, even after some time apart. My team and I always strive to be thorough and make sure you get accurate information, no matter what. Your loyalty means the world to me, and I look forward to continuing to support you for many years to come!"
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Kelly Fine

July 29, 2025

5  out of  5
rating by Kelly Fine
"Janine is always available and always looking to give us the best value. She even calls when I get a discount on my policy"
We responded:
"Kelly, Thank you so much for your kind words! I’m really glad to hear that I’ve been able to help you find the best value and keep you updated on any discounts. It means a lot to me to know that you feel supported, and I’m always here whenever you need anything. Looking forward to continuing to work with you!"
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Shaylee Rigby

July 25, 2025

5  out of  5
rating by Shaylee Rigby
"⭐️⭐️⭐️⭐️⭐️ I’ve been with Janine since I was 16 and first started driving — now I’m pushing my 30s, and I honestly can’t imagine having anyone else as my insurance agent. She is truly the best in the business! Janine is professional, kind, easy to reach, and always incredibly understanding. Life happens, and when I’ve ever been late on a payment, she’s never judgmental — instead, she’s quick to help me find a solution or payment arrangement that works. She always goes above and beyond to get me the best rates and discounts possible. Her customer service is unmatched, and working with her feels more like family than just business. Like a good neighbor, State Farm is there — and Janine proves that every single time. Highly recommend her to anyone looking for an agent who genuinely cares!"
We responded:
"Shaylee, Thank you so much for your kind and heartfelt review! I’m truly honored to have been your insurance agent since you were 16, and it means a lot to know you feel supported and cared for throughout the years. I always strive to be professional, understanding, and easy to reach, especially when life throws unexpected challenges your way. Helping you find the best rates and solutions is something I’m passionate about, and hearing that my service feels like family is incredibly rewarding. I appreciate your trust and recommendation more than words can say, and I’m always here whenever you need me!"
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Jessica Wasson

June 26, 2025

5  out of  5
rating by Jessica Wasson
"Janine is fantastic at what she does. Always kind, informative, helpful and supportive. My entire family has car, house and any insurances we can with Janine. We appreciate her dedication and, honesty!"
We responded:
"Jessica, I'm honored by your positive feedback! I look forward to continuing to provide you with great service! I truly appreciate your trust and loyalty-it means the world to me. I am so glad I can help support you and your family with your insurance needs. Please don't hesitate to reach out if there's ever anything more I can do!"
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Frederick Tasota

June 23, 2025

5  out of  5
rating by Frederick Tasota
"Always courteous, professional and helpful!"
We responded:
"Frederick, thank you so much for your kind words! Your feedback truly means a lot. We look forward to assisting you again soon!"
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Joshua Raleigh

May 29, 2025

5  out of  5
rating by Joshua Raleigh
"Janine always remembers to remind forgetful me whenever my payment is due. The last guy sure didn’t do that! She’s also a nice lady with a pleasant sounding surname! Images of dairy cows grazing in a pasture full of wildflowers comes to mind! 🤩 🐄 💐"
We responded:
"Joshua, Thank you so much for the kind and colorful review! I'm thrilled to hear I have made such a positive impression. Your imagery of cows grazing in wildflower pastures gave us all a smile! "
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Randy Lako

May 7, 2025

5  out of  5
rating by Randy Lako
"My wife and I have been with State Farm for years and have always had a good relationship with them Janine Butterfield is always friendly and helpful and will help you through any difficulty you may have or answer any question I would highly recommend State Farm to anyone"
We responded:
"Randy, thank you for reviewing our State Farm office! We’re thrilled to know you had a positive experience with us; your satisfaction is our top priority! We look forward to continuing to support your insurance needs."
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Lisa Busha

April 21, 2025

5  out of  5
rating by Lisa Busha
"Always extremely helpful and so nice. I don’t ever plan on going anywhere else."
We responded:
"Lisa, we’re honored by your positive feedback! We look forward to continuing to provide you with great service! If there is anything else we can do for your insurance needs, just let us know!"
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Nancy Werner

April 1, 2025

5  out of  5
rating by Nancy Werner
"Janine is always responsive and takes care of anything we need. I highly recommend her"
We responded:
"Thank you, Nancy! I appreciate your kind words and trust in my agency! We're always here if you need us!"
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Ed Delenko

February 28, 2025

5  out of  5
rating by Ed Delenko
"Janine over the years has always done a great job handling all my insurance claims and polices. Extremely knowledgeable and personable. I highly recommend her and her insurance agency."
We responded:
"Thank you so much, Ed! I truly appreciate your kind words and your trust in me over the years. It's always a pleasure assisting you with your insurance needs. If you ever need anything, we're always here to help."
Profile photo of Kate Tort

Kate Tort

February 21, 2025

5  out of  5
rating by Kate Tort
"I recently switched insurance companies. Hannah at Janine Butterfield’d office is very helpful and made the process of switching go smoothly. She actually answered the phone when I called and was very responsive via email. Our new policy has better coverage at a much lower cost than we were paying. So far I am a happy customer."
We responded:
"Kate, thank you so much for your kind words! We're thrilled to hear that Hannah was able to make your transition to our office smooth and stress-free. Providing excellent service and ensuring our customers get the best coverage at the best value is our top priority. If you ever need anything, don't hesitate to reach out. We truly appreciate your business and look forward to serving you in the future!"
Profile photo of Ann Caputo-Dunlap

Ann Caputo-Dunlap

February 19, 2025

5  out of  5
rating by Ann Caputo-Dunlap
"Hannah was amazing and helped with our auto and homeowners insurance policies. Our old insurance company was going to charge us a fortune when we added our teenage driver! Hannah was transparent and honest. She quoted a better price and more coverage. We should’ve switched to State Farm years ago!!"
We responded:
"Thank you, Ann, for your kind words and for trusting us with your auto and homeowners insurance! We're so glad Hannah was able to help you find better coverage at a great price-especially with the addition of your teenage driver. We know how important it is to have the right protection for your family, and we're always her to help. "